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Privacy Policy

ElegantSpins Casino

This privacy policy explains how information may be collected, used, stored, and protected when users visit this website. It applies to visitors, account holders, and anyone who interacts with the site, across multiple jurisdictions including the United States, European Union, United Kingdom, and other international regions. By using the site, you consent to the practices described in this policy, subject to applicable local laws.

Information We May Collect

Personal information voluntarily provided by users may include name, email address, postal address, phone number, date of birth, payment and billing details, and identity verification documents provided for account verification or compliance purposes. If you contact customer support, we may retain a record of that correspondence.

Technical information collected automatically may include IP address, device type, operating system, browser type, screen resolution, and geolocation data derived from IP address or geolocation tools used to confirm in-state or in-region access where required. Usage data may include pages visited, time spent on pages, click activity, search queries, and session durations. We may also collect error reports, crash logs, and other diagnostic data.

Cookies and similar tracking technologies may be used to store preferences, enable site functionality, and analyze site usage. These technologies can include session cookies, persistent cookies, web beacons, and local storage.

How Information May Be Used

We use collected information for legitimate business purposes and to operate the site. Typical uses include operating and maintaining the website, authenticating user access, processing deposits and withdrawals, and completing identity verification to comply with applicable requirements. Information is used to improve site functionality and user experience, analyze website traffic and performance, and to detect and prevent fraud, abuse, or other prohibited behavior.

When you contact the site, we use your contact information to respond to inquiries and to provide account-related notices. We may also use aggregated, de-identified data for research and analytics.

Cookies and Tracking Technologies

The site uses cookies and similar technologies to remember user preferences, analyze website usage, and improve performance and functionality. You can manage cookie preferences through your browser settings, and many browsers provide options to block or delete cookies. Disabling cookies may affect site functionality, including the ability to remain signed in or to retain language and display preferences.

Analytics providers and advertising partners may place cookies or tracking technologies through the site. These third parties operate under their own policies and may provide opt-out mechanisms independent of this site.

Third-Party Services

The site may use third-party services to support features such as analytics, payment processing, identity verification, security monitoring, and marketing. These providers may collect information about your use of the site, and they process data under contract to assist with site operations. Third-party services operate according to their own privacy policies, and we encourage users to review those policies when interacting with third-party features.

Data Sharing and Disclosure

We do not sell personal information to third parties. Personal data may be shared with service providers that assist in website operation, payment processing, identity verification, fraud prevention, customer support, and regulatory compliance. We may disclose information when required by law, in response to lawful requests from public authorities, or to protect the rights, property, or safety of the site, its users, or the public.

Information may also be disclosed in connection with a merger, acquisition, or sale of assets, provided that the acquiring entity agrees to use the data in a manner consistent with this policy.

Data Security

Reasonable technical and organizational measures are implemented to protect personal information from unauthorized access, disclosure, alteration, or destruction. Security measures may include encryption of data in transit, access controls, secure hosting facilities, and regular security assessments. While we strive to protect information, no transmission or storage system is completely secure, and we cannot guarantee absolute security.

Data Retention

Personal information is retained only as long as necessary for legitimate business purposes, to comply with legal obligations, to resolve disputes, and to enforce agreements. Account-related information is normally retained while an account is active and for a period afterward as required by recordkeeping obligations or to address potential claims. When personal data is no longer required, we will securely delete or anonymize it.

User Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to request access to personal data, request correction of inaccurate data, request deletion of data where applicable, object to or restrict processing, request data portability, and withdraw consent where processing is based on consent. To exercise these rights, contact the site operator using the support channels provided on the site. We will respond to verifiable requests within a reasonable timeframe, subject to applicable legal exceptions.

If you are located in a jurisdiction that provides the right to lodge a complaint with a supervisory authority, you may do so if you believe your rights have not been respected.

International Data Transfers

Personal information may be transferred to, and processed in, countries other than the one in which you reside. Those countries may have different data protection laws. When transferring data internationally, we apply safeguards intended to protect personal information and comply with applicable legal requirements.

Children’s Privacy

The site is not directed to children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children under that age. If we become aware that personal data for a child has been collected without appropriate consent, we will take steps to delete that information.

Changes to This Privacy Policy

This policy may be updated periodically to reflect changes in practices or legal requirements. Material changes will be posted on the site with an updated revision date. Users are encouraged to review the policy regularly. For related terms governing site use, please review the Terms of Use at /terms.

Contact Information

If you have questions or privacy-related inquiries, please contact the site operator through the support or help channels provided on the site. We will respond to reasonable requests and provide additional information as required by applicable law.

Last Updated: March 20, 2026